Your personal data is your business. This page explains exactly what ont4 collects, why we collect it, how it is stored and protected, and what rights you have as a player. No jargon, no vague language — just straight answers.
Key privacy commitments — full details in the policy text below
ont4 collects personal data that is directly necessary to operate your account — registration details, identity verification documents, payment information, and activity logs. We do not collect unnecessary data and we do not sell your information to third-party advertisers.
All data transmitted between your device and ont4 is protected by SSL/TLS encryption. Sensitive account data — including payment details and identity documents — is stored with industry-standard encryption at rest. Access to personal data within ont4 is limited to authorised staff on a need-to-know basis.
When you deposit via JazzCash, Easypaisa, Raast, bank transfer, or card, your payment credentials are processed directly by the payment provider. ont4 does not store your full card number, JazzCash PIN, or mobile banking passwords. Payment references and transaction records are retained for compliance and dispute resolution.
ont4 shares your data only with service providers directly required to operate the platform — identity verification services, payment processors, and game providers. These partners are contractually obligated to protect your data and are not permitted to use it for their own marketing or unrelated purposes.
ont4 uses essential cookies required for the platform to function, session management cookies, and analytics cookies to understand how players use the site. We do not use third-party advertising or tracking cookies. You can manage cookie preferences from your browser settings at any time.
As an ont4 player, you have the right to access the data we hold about you, correct inaccurate information, request deletion of your account data (subject to legal retention obligations), and opt out of marketing communications at any time. Requests can be submitted to the ont4 support team.
ont4 operates the online gaming and sports betting platform available at https://ont4.net. This Privacy Policy explains how ont4 collects, uses, stores, and protects the personal data of everyone who registers an account, visits the website, or interacts with any part of the platform — including the Casino, Live Casino, Bingo, Game Lobby, Bet, and Promotions sections.
We take data privacy seriously. This Policy is written to be clear and readable — not buried in legal language that most players would skip. If you have registered an ont4 account, you have agreed to the terms of this Privacy Policy as part of the registration process. If anything in this Policy is unclear, you are encouraged to contact the ont4 support team for clarification before proceeding.
This Policy applies to data collected through the ont4 website and platform. It does not apply to third-party websites or services that may be linked from the platform — those services operate under their own privacy policies.
ont4 collects personal data in two main ways — information you provide directly, and information collected automatically when you use the platform.
ont4 uses your personal data for the following purposes:
ont4 processes your personal data on the following legal bases:
Before your first withdrawal can be processed, ont4 requires you to complete a Know Your Customer (KYC) identity verification. This is a standard requirement for online gaming platforms and is designed to confirm your identity, confirm that you are at least 18 years old, and prevent fraudulent or third-party use of your account.
Accepted identity documents include:
ont4 may also request a selfie or proof of address in specific circumstances where additional verification is required. All submitted documents are used solely for identity verification purposes and are stored securely.
Identity documents submitted during KYC are reviewed by ont4's verification team or a contracted identity verification service provider. These documents are stored with encryption and are not shared with any party other than the verification provider contracted for this specific purpose. KYC documents are retained for the period required under applicable compliance obligations — see Section 9 on retention periods.
ont4 supports deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, debit card, credit card, and mobile wallets. The handling of payment data differs by method:
| Payment Method | What ont4 Stores | What We Don't Store |
|---|---|---|
| JazzCash / Easypaisa | Mobile wallet reference, transaction ID, amount, date | Your PIN or mobile banking password |
| Raast / Bank Transfer | Bank account name, partial account reference, transaction ID | Full account number, internet banking credentials |
| Debit / Credit Card | Card type, last 4 digits, transaction reference | Full card number, CVV, card PIN |
| Mobile Wallets | Wallet reference, transaction ID, amount | Wallet passwords or security credentials |
Payment data is retained for a minimum of five years to support transaction dispute resolution and compliance obligations. Withdrawals are processed to the same payment method used for your most recent deposit wherever technically possible.
ont4 does not sell, rent, or trade your personal data to third parties. Data is shared only in the following specific and limited circumstances:
ont4 uses cookies and similar technologies on the platform. Cookies are small text files stored on your device by your browser. They help the platform remember your session, preferences, and activity during and between visits.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential Cookies Required | Maintain your login session, keep your account secure, and enable core platform functions such as deposit flows and bet placement. | No — disabling these prevents the platform from functioning correctly. |
| Analytics Cookies Analytics | Understand how players navigate the platform, which pages are most visited, and where technical issues occur. Data is aggregated and anonymised. | Yes — you can disable via browser settings. |
| Preference Cookies Functional | Remember your platform preferences such as language settings, display options, and last visited sections. | Yes — disabling these means preferences will not be saved between sessions. |
| Security Cookies Security | Detect suspicious login activity, flag unusual session behaviour, and support fraud prevention monitoring. | No — these are required for account security. |
ont4 does not use third-party advertising cookies, social media tracking pixels, or any cookies that share your data with external advertising networks. To manage cookie settings, use your browser's cookie management tools. Most major browsers allow you to view, block, or delete cookies — refer to your browser's help section for instructions.
ont4 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, to maintain your active account, and to meet applicable compliance and legal obligations. The following general retention periods apply:
When data is no longer required and retention obligations have been met, it is securely deleted or anonymised so that it can no longer be linked to your identity.
As an ont4 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the ont4 support team with your account details and a description of your request.
Submit requests to the ont4 support team with your account username
Request a copy of the personal data ont4 holds about you, including account data, transaction history, and KYC records.
Request correction of inaccurate or incomplete personal data held on your account. Some corrections require re-verification.
Request deletion of your personal data. This right is subject to legal retention obligations — transaction records cannot be deleted within mandatory retention periods.
Request that ont4 restricts processing of your data in certain circumstances — for example, while an inaccuracy dispute is being resolved.
Request your personal data in a structured, commonly used format so you can transfer it to another service where technically feasible.
Object to processing of your data based on legitimate interests — including opting out of marketing communications at any time without affecting your account access.
ont4 aims to respond to all data rights requests within 30 days of receipt. Complex requests may take longer — you will be notified if an extension is needed.
ont4 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
No online platform can guarantee absolute security. If you suspect your ont4 account has been accessed without your authorisation, contact the support team immediately. You are responsible for maintaining the confidentiality of your account password — choose a strong, unique password and do not share it with anyone.
ont4 is strictly an adult entertainment platform. Registration requires players to confirm they are at least 18 years of age. The platform is not directed at, and does not knowingly collect personal data from, anyone under the age of 18.
If ont4 becomes aware that a person under 18 has registered an account or submitted personal data, the account will be immediately suspended, the data will be deleted as soon as practicable, and any associated funds will be handled in accordance with ont4's underage player policy as stated in the Terms and Conditions.
If you believe a minor has registered an account on ont4, contact the support team immediately with the relevant details so the matter can be investigated and resolved promptly.
ont4 may send you promotional communications about bonuses, new features, PSL season offers, enhanced odds promotions, and other platform updates. Marketing communications are sent only where you have opted in during registration or subsequently via your account settings.
You can withdraw your consent to receive marketing communications at any time by:
Opting out of marketing communications does not affect your ability to use the ont4 platform. You will continue to receive essential account communications — such as withdrawal confirmations, security alerts, and policy update notices — regardless of your marketing preferences.
If you activate a self-exclusion period through the Responsible Gaming tools, ont4 will suspend all promotional communications for the duration of your exclusion. This includes email, SMS, and any on-platform promotional messaging. Essential account communications will still be sent where necessary for account security or legal compliance.
ont4 reviews this Privacy Policy periodically and may update it to reflect changes in how the platform operates, changes in applicable law, or improvements in how we describe our data practices. The date at the top of this page will always reflect when the Policy was last revised.
When material changes are made — changes that meaningfully affect how your data is collected, used, or shared — ont4 will notify active account holders via a notice displayed on the platform at the time of next login. We recommend reviewing this Policy periodically to stay informed of how your data is being handled.
Continued use of the ont4 platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy. If you do not agree with a revision, you should stop using the platform and contact the support team to request account closure before the revision takes effect.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the ont4 support team. Support is available 24/7 via the live chat feature on the platform and by email at the address shown in the footer of this page.
When contacting ont4 about a data matter, please include your account username, a clear description of your request or concern, and any relevant reference numbers. This helps the support team locate your records and respond promptly.
For data rights requests — such as access requests, rectification, or erasure — please allow up to 30 days for a full response. Where a request is complex or involves a large volume of data, the support team will notify you if additional time is needed.
18+ Adults Only — Play Responsibly. ont4 provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools to help you stay in control. Your data related to responsible gaming settings is handled with extra care and is never used for marketing purposes.